Company
Founded in 1982, SMS Datacenter is a growing IT Managed Service Provider for Colocation, Cloud, Networking, Security, Service Desk, IT Consulting, and other Managed Services. We are a team of engineers and techs who tackle new projects, challenges, and issues every day, designing and supporting users’ infrastructure so they can focus on their businesses. If you enjoy busy days of getting things done and keeping the organization moving forward, you might become a great member of our team
Billing & Administration Specialist
We are looking for a fully remote Billing & Administrative Specialist who has a sharp and steady eye for detail and excels in getting things done properly and on time. If you’re someone who gets the task done right and moves on to the next one, you’re able to use good judgment in uncertain situations, you don't hesitate to communicate whenever needed, and you’re self-motivated to learn and support the people and environment around you, then read on

Important Notes (read and apply if the following applies to you):
This is a long-term, fully remote,



full-time contract position which supports UTC–8 business hours. Candidates must have the equipment, connectivity, environment, work ethic, availability, and responsiveness required to work remotely.
Bilingual English verbal and written communication are required, C1/C2 or Native level, as you will be working with English customers and coworkers. You must apply with an English resume/CV to be considered for this role.

Responsibilities:
Audit work orders and tickets, ensuring that team members properly enter their time and details of their work with correctly selected fields, communicating with them whenever needed
Reconcile tickets and tasks for projects and other billing needs
Interpret contracts to understand customers’ services and scopes of work, and apply appropriate billing rates for work
Assist with data entry and report creation
Send contracts, statements, bills, and other documents for

📌 Administrative Specialist (Colombia)
🏢 SMS Datacenter
📍 Colombia