Colure Health builds technology that amplifies the impact of real clinicians. Our care platform blends intelligent automation with compassionate workflows, helping physicians stay connected to their patients and deliver better outcomes with less friction. We believe innovation should serve people, and we’re committed to creating tools that empower every provider to improve the health, experience, and quality of life of the communities they serve.

ABOUT COLURE HEALTH & THE ROLE

Colure Health operates the Mozaiq Care+ platform and runs post-discharge care-continuity outreach for patients discharged from NYC Health + Hospitals facilities. The goal is simple: close the gap between hospital discharge and the patient’s next real appointment.

The Care Coordinator is a care-access closer, not a salesperson. Patients typically arrive already identified, verified, and enrolled by an Enrollment Specialist, so the Coordinator can move straight into the safety screen and scheduling conversation. Every completed, safe call ends with a booked PCP, specialist, or telehealth appointment,



or a clearly owned same-day safety action — a pleasant conversation with no scheduled next step is not a successful call. This role supports U.S. Eastern Time (ET) business hours. Colombia Time (COT, UTC5) closely tracks U.S. Eastern Time year-round (aligned during EST and one hour ahead of ET during EDT), which minimizes schedule disruption compared with other regions.

KEY RESPONSIBILITIES
- Place outbound, post-discharge calls to patients recently discharged from NYC Health + Hospitals facilities (Bellevue, Elmhurst, Kings County, Lincoln, Metropolitan, and Woodhull), following Colure Health’s Care Continuity Outreach Playbook call flow: Verify – Safety – Reason – Path – Barrier – Close – Document.
- Verify patient identity (name and date of birth) and confirm permission before discussing care details with a caregiver or family member.
- Run the safety screen on every call to surface emergency

📌 Copy of Care Coordinator (Bogotá)
🏢 Rippling
📍 Bogotá