? Location: United States

? Contract: Full-time, Permanent

? Work Modality: 100% Remote – Mountain Time Zone (MT)

❗ Only CVs in English will be accepted

? Salary: $1,700 – $2,000 USD/month

Role and Company Overview:

We're hiring an Operations & Administrative Assistant for a fast-growing, mission-driven national organization with 30+ chapters across the US—and expanding. You'll work directly with the CEO and COO, owning the day-to-day operational workflows that allow leadership to focus on growth and strategy. SOPs, templates, and automations are already built—your job is to execute them with precision and consistency. This is a structured, high-accountability role for someone who takes ownership, follows through, and thrives on volume.

Responsibilities:
- Manage a high-volume support inbox, handling routine member and chapter inquiries
- Support chapter leaders with event updates, scheduling changes, and operational requests
- Build, update, and maintain events using established templates (Wild Apricot, LinkedIn)
- Coordinate event communications: reminders,



confirmations, and follow-ups
- Produce recurring monthly materials (event previews, recap emails) using templates
- Process registrations, cancellations, and transfers per policy
- Extract data from multiple systems (Wild Apricot, QuickBooks, etc.) and build reports in Google Sheets or Excel
- Organize data to support leadership decision-making
- Maintain accurate records, documentation, and shared systems across 30+ chapters

Requirements:
- Excellent written and verbal English communication
- Strong organizational skills and high attention to detail
- Ability to manage multiple tasks and deadlines simultaneously
- Proficiency in Google Sheets or Excel (formulas required)
- Experience with CRM systems or operational platforms
- Comfortable following structured processes with minimal supervision
- Reliable and consistent—able to handle repetitive, high-volume work without losing accuracy

Nice-to-Haves:

📌 Operations Administrative Assistant (Colombia)
🏢 MangoTalent
📍 Colombia