The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.The IT department provides end-to-end solutions for the organization including application development & integration, system deployment, user experience and change management, quality assurance & testing, and overall Project Management in an effort to help the organization determine and implement the best solutions for its business needs.This role is open to candidates located and with the right to work in Kenya, Colombia, or Nigeria.Job Overview/Summary:The IT Program Manager -Business Analyst (PM-BA) for Global Information Security (GIS) and Infrastructure serves as a dedicated delivery partner across the GIS and Infrastructure portfolio, providing both project management execution and business analysis support. This role enables scalable, efficient delivery across a complex, cross-functional portfolio spanning Security Engineering, Security Operations, Identity and Access Management (IAM), Governance, Risk and Compliance (GRC), Infrastructure, and User Services.The primary function of this role is to plan, coordinate,



and track cross-functional technology initiatives, while ensuring requirements are well-defined, stakeholders are aligned, and delivery is consistent and on-time. This position strengthens governance, enhances transparency, and improves execution discipline enabling and supporting senior resources to focus on strategic portfolio management and high-impact initiatives. The PM-BA reports to the Associate Director of IT Project and Portfolio Management, GIS and Infrastructure, and works collaboratively with GIS and Infrastructure teams and associates across the organization.Major Responsibilities:Project Management ResponsibilitiesCoordinate and support execution across GIS and Infrastructure initiatives; serve as the central point of contact for project tracking, reporting, and day-to-day coordination across multiple concurrent workstreams.Support Agile execution, including facilitating Scrum ceremonies (sprint planning, standups, retrospectives), maintaining JIRA backlogs, and driving delivery against milestones.Establish and maintain project tracking, RAID logs (Risks, Action Items, Issues, Decisions), and cross-team dependency management; proactively surface andresolve blockers before they become critical.Assemble and maintain project plans, milestone schedules,



and team assignments; adjust resources and plans as priorities shift across GIS and Infrastructure portfolios.Facilitate program and governance meetings; proactively document meeting minutes, track decisions, action items, and issues; drive follow-up to closure between sessions.Prepare and maintain status reports covering project scope, goals, milestones, budget, risk, change requests, and critical issues for the team and senior stakeholders.Support the development and maintenance of reporting dashboards and data consolidation for real-time visibility into portfolio health.Ensure consistent overlap with U.S. Eastern Time (8:00 AM - 1:00 PM) for real-time collaboration with general teams.Business Analyst ResponsibilitiesGather, analyze, and document business and technical requirements; facilitate stakeholder workshops and requirement validation sessions to ensure clarity and alignment before development begins.Translate business needs into user stories, acceptance criteria, and functional specifications; map business requirements to technical capabilities and identify system constraints and dependencies; support backlog refinement and prioritization in JIRA.Maintain accurate and up-to-date system documentation.Ensure traceability from requirements through delivery; maintain documentation standards and standardize workflows across teams.Identify process improvement opportunities and recommend solutions; define reporting and dashboard requirements in collaboration with stakeholders.Coordinate and support User Acceptance Testing (UAT) validation activities; ensure deliverables meet quality standards and are ready for business use before release.Support audit and compliance readiness activities across GIS and Infrastructure workstreams, including GRC (Governance#J-18808-Ljbffr

📌 It Program Manager & Business Analyst (Pm-Ba) (Colombia)
🏢 Theirc
📍 Colombia