Job Summary
The Project Manager within IT Operations is responsible for delivering technology initiatives through the standardized PMO service catalog, ensuring disciplined demand execution, project delivery, financial oversight, risk management, and governance. The role supports enterprise platforms and partners with Product, Architecture, Platform Owners, ITSM, and business stakeholders to drive predictable delivery outcomes aligned to portfolio priorities.
Responsibilities
· Platform Scope: Salesforce, Dynamics, or equivalent CRM platforms
o Additional Focus
- Deliver customer‑facing initiatives aligned to product roadmaps
-Coordinate with Product Owners, UX, and integration teams
-Support Agile and hybrid delivery models
-Manage release cadence and adoption‑related initiatives
· Demand Intake & Initiation
o Execute approved demand following PMO intake, prioritization, and funding workflows
o Validate scope, objectives, dependencies, delivery model, and success criteria
o Ensure alignment to platform roadmaps and portfolio priorities
· Project & Delivery Management




o Own end‑to‑end project delivery across planning, execution, monitoring, and closure
o Develop and maintain integrated project plans, milestones, and dependency tracking
o Coordinate cross‑functional delivery teams, including GDC resources and vendors
· Financial & Resource Management
o Manage budgets, forecasts, burn rates, and delivery variance
o Coordinate resource plans within established capacity and demand constraints
o Support capitalization, forecasting, and financial governance processes
· Risk, Issue & Dependency Management
o Proactively identify and manage risks, issues, and cross‑initiative dependencies
o Drive mitigation plans and escalate decision points as required
o Maintain transparent RAID reporting aligned to PMO standards
· Governance, Reporting & Controls
o Produce standardized PMO reporting (status, milestones, financials, KPIs)
o Support stage gates, portfolio reviews, and gover

📌 Project Manager – CRM Platforms (Bogotá)
🏢 Auxis
📍 Bogotá