Are you passionate about corporate travel and skilled at turning complex booking challenges into smooth travel experiences? ✈️

We are looking for an experienced
Senior Corporate Travel Consultant
with strong knowledge of
GDS systems
, preferably Amadeus, to support corporate travelers with complex domestic and international itineraries. In this role, you will combine technical expertise, customer care, and proactive problem-solving to deliver accurate and efficient travel solutions.

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This is a 100% on-site position at our Ecotek office, located in the Unilago area.

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Full-time availability is required, as this is a 24/7 operation with rotating schedules that may include weekends and holidays.

What you’ll do
- Manage complex corporate travel bookings from start to finish, including multi-leg and international itineraries across air, hotel, rail, car rental, and ground transportation.
- Create and modify PNRs manually, perform pricing and re-pricing, issue tickets, process exchanges and refunds, manage EMDs, and handle GDS queues.
- Apply fare rules, airline policies,



and corporate travel requirements to provide accurate and compliant solutions.
- Support travelers during high-impact disruptions such as cancellations, delays, schedule changes, strikes, and weather-related events.
- Help prevent ADMs by following accurate booking, ticketing, and fare application practices.
- Serve as a trusted point of contact for complex bookings, escalations, and advanced GDS-related cases.
- Recommend and adjust travel options based on the client’s needs, travel policies, costs, and overall experience.
- Communicate directly with clients through email, chat, and phone in a fast-paced, multi-channel environment.
- Coordinate with airlines, hotels, and other travel partners to resolve complex booking issues.
- Take ownership of each case and deliver a high-quality, thoughtful, and efficient customer experience.
- Identify potential issues early and take proactive action before th

📌 Senior Corporate Travel Consultant | GDS (Bogotá)
🏢 Concentrix
📍 Bogotá