21 ago
|
SUPER CON SPC
|
Colombia
21 ago
SUPER CON SPC
Colombia
Schedule: Monday to Friday | 8:00 AM – 5:00 PM ESTLocation: Mexico, Colombia, or Guatemala Modality: 100% Remote Experience Level: Junior to Mid-Level (1–3 years of experience)Language Requirement: Advanced English (C1). Strong written and verbal communication skills required. Light accent is acceptable.Education Requirement: Bachelor’s degree or studies in Business Administration, Education, Psychology, or related fields.
Exposure to academic, student-facing, or educational environments is highly valued. Role Overview:We are seeking a highly organized and tech-savvy Administrative Assistant to support the daily operations of an online education platform. This role will focus on course administration, student support, enrollment follow-up, and LMS management, ensuring a smooth and positive learning experience for students throughout their educational journey. Key Responsibilities:• Upload, organize, and maintain courses within the LMS platform.
- Ensure course materials, videos, resources, and assignments are updated accurately.
- Follow up with students regarding enrollment, participation, progress, and completion.
- Provide timely and professional support to student inquiries.
- Assist with student onboarding and ongoing engagement activities.
- Maintain accurate student records and administrative documentation.
- Generate reports and track student engagement metrics.
- Coordinate with instructors and internal teams to ensure smooth course delivery.
- Communicate reminders, updates, and announcements to students.
- Escalate technical or operational issues when needed. Requirements:• 1–3 years of experience in administrative support,
education administration, student services, academic coordination, customer support, or similar roles.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills in English.
- Comfortable working with digital platforms and learning new technologies.
- Detail-oriented and highly reliable.
- Experience supporting students, clients, or users through structured processes. Must Have:• Advanced English (C1).
- Experience in administrative, academic, student services, customer support, or coordination roles.
- Strong proficiency in Microsoft Office and/or Google Workspace.
- Ability to manage multiple priorities while maintaining attention to detail.
- Experience communicating and following up with students, customers, or clients. Preferred:• Experience with Teachable (highly preferred).
- Experience with Learning Management Systems (LMS) such as Teachable, Kajabi, Thinkific, Moodle, Canvas, Blackboard, LearnDash, or similar platforms.
- Experience in online education, coaching programs, training organizations, or e-learning environments.
- Familiarity with CRM platforms and customer support tools. Key Skills:• Organization and time management• Proactive communication• Accountability and reliability• Student-centered mindset• Problem-solving• Follow-through and attention to detail• Adaptability to technology• Team collaboration Technical Skills:• Teachable (preferred)• Learning Management Systems (LMS)• Microsoft Office Suite• Google Workspace• CRM systems• Reporting and data tracking tools• Virtual communication platforms
Lugar de trabajo: Empleo remoto
📌 ADMINISTRATIVE ASSISTANT (Colombia)
🏢 SUPER CON SPC
📍 Colombia