OverviewOneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.ResponsibilitiesEffectively handle inbound customer calls and provide exceptional customer serviceAddress customer inquiries and resolve issues in a timely and professional mannerPromote and sell products and services to customers based on their needs and preferencesProcess orders and update customer accounts with accurate informationUpsell and cross-sell products to maximize sales opportunitiesRequirementsFluency in both English and Spanish (written and spoken)



is requiredPrior experience in customer service and sales rolesExcellent verbal and written communication skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving and negotiation skillsProficient in using computer systemsAddress: Avenida El Dorado 90 10, BogotaBenefitsSalary: 2.850.000 Colombian Pesos - Uncapped CommissionBenefits: Free Lunch during the week, Netflix or Spotify after 1 month in OPSContract Type: Indefinite, all law benefits included as transportation allowance, Health and retirement fund, Night or holiday hours payment#J-18808-Ljbffr

📌 Customer Service And Sales Representative - Bogota Colombia
🏢 OneTouch Direct
📍 Colombia