Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are
redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our
industry-first accelerator, is an example of how we’re scaling advanced technology
solutions to help general enterprises work smarter, grow faster, and transform at scale.
From large-scale models to agentic AI, our breakthrough solutions tackle companies’
most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems,
and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that
delivers lasting value for leading enterprises globally. Through our deep business
knowledge, operational excellence, and cutting-edge solutions – we help companies
across industries get ahead and stay ahead. Powered by curiosity, courage, and
innovation, our teams implement data, technology, and AI to create tomorrow,
today.



Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Developer, collection Analyst
In this role, you will combine strong communication, analytical thinking, and digital agility
to manage collections activities efficiently and professionally. You’ll work with clients to
resolve disputes, ensure timely payments, identify process gaps, and support our
commitment to delivering superior customer experience while embracing innovation and
continuous improvement.

Responsibilities
• Analyze ageing reports and initiate collection calls to customers with overdue
balances to organize payments.
• Make collection calls to key account customers, investigate and resolve billing or
due date issues in accounts with overdue payments.
• Resolve customer complaints and investigate discrepancies in accounts; analyze
accounts receivable data for clients.
• Forecast cash collections

📌 Analista de Cobranza (Bogotá)
🏢 Genpact
📍 Bogotá