Job Summary
The Network Engineer Sr. is responsible for providing technical leadership, administering and supporting client network environments according to best practices, and ensuring high network availability and performance. In this role, you will be responsible for solutioning, automating, resolving escalated service issues, mentoring junior engineers, engineering and implementing complex changes, and overseeing efficient operations management.
Responsibilities
• Provide L3 troubleshooting for escalated support issues related to data center and server operations.• Design and define operating runbooks to maintain network performance and reliability.• Coach and support other engineers to resolve issues efficiently.• Perform a root cause analysis to maintain the quality and efficiency standards.• Assist in delivering new client migrations and complex projects.• Lead the implementation and maintenance of cloud and on-premises network solutions.• Offer recommendations to enhance client network environments and technologies.• Support the sales team in solutioning opportunities through customer meetings and executive presentations.• Manage complex technical problems and ensure compliance with Auxis operating processes.• Provide monthly analytics reports on team performance and capacity.• Oversee the execution of technical training programs for the team.• Maintain awareness of current and emerging technologies relevant to networking and related operations.• Make recommendations for performance improvements and automation to enhance operations.
Skills and Experience
EXPERIENCE
6+ years of experience in networking, cloud infrastructure, or a related field.
Proven experience working with large and complex server-based and cloud environments.
Hands-on experience with cloud technologies, including Microsoft Azure and AWS.
Willingness and availability to participate in a 24x7 on-call support rotation.
EDUCATION
Bachelor's degree in Computer Science, Engineering, Information
📌 Sr. Network Engineer (Bogotá)
🏢 Auxis
📍 Bogotá