Data Analyst Sr
Requirements
Must have:
Seeking a contract Data Analyst to join the Data & Analytics team as a hands-on support and report-building resource. This role is the front line for end users across the business who need help with reporting, data access, and understanding where data lives across our systems. The adecuado candidate is comfortable triaging and resolving help desk tickets, working directly with end users to translate their questions into report or data solutions, building and maintaining Power BI reports, and administering user access to the Power BI portal. This person will work closely with data living in Microsoft Fabric and SQL Server-based sources, so comfort querying and troubleshooting across both environments is important.
Hands-on experience building reports and dashboards in Microsoft Power BI (data modeling, DAX, Power Query).
Working knowledge of SQL — able to read, write, and troubleshoot queries against relational databases.




Exposure to or working knowledge of Microsoft Fabric (or a strong SQL Server background with willingness to ramp up on Fabric quickly).
Prior experience in a help desk, service desk, or end-user support capacity, ideally supporting data or reporting requests.
Strong communication skills — able to translate between technical data concepts and non-technical business users.
Experience with, or comfort learning, user access administration/provisioning workflows for a BI or reporting platform.
Detail-oriented, organized, and comfortable managing a queue of concurrent tickets and requests.

Nice to have
Experience supporting a manufacturing or multi-site organization.
Familiarity with ERP-sourced data (e.g., SAP or QAD) as it feeds into BI reporting.
Experience with ticketing/help desk systems (e.g., ServiceNow, Freshservice, or similar).
Prior experience in a shared-services or centralized data & analytics team supporting multiple business functions.

Responsibilities
Accurate problem diagnosis and ability to resolve

📌 Data Analyst Sr (Bogotá)
🏢 Softtek
📍 Bogotá