Job ObjectiveComprehensively manage human resources processes and provide administrative and operational support for the establishment and operation of the company in Colombia. You will be responsible for overseeing employee management and supporting the administrative and logistical needs of the operation, including the search for and coordination of workspaces, vendors, and services. You must have knowledge of Colombian labor and legal regulations, acting as a liaison between the local operation and headquarters to ensure that processes are organized, efficient, and in accordance with company policies and current legislation.
What You?ll Do-
- - Lead end-to-end recruitment for the Customer Support team: create job descriptions, post vacancies, screen CVs, conduct interviews, and coordinate final decisions with hiring managers.
- - Manage the full onboarding process for new Support team members: offers, documentation, data collection, system access coordination, first-day logistics, and introduction to company policies.
- - Handle HR administration for Support employees: contracts,



amendments, probation tracking, personal data updates, and HR system records.
- - Own termination procedures for Support roles: prepare documents, coordinate with managers and legal/finance, ensure proper communication and offboarding (access removal, final payments, exit info).
- - Act as the first HR point of contact for conflict situations within the Support team: listen to both sides, mediate discussions, and elevate complex cases to Head Office HR when needed.
- - Support managers in performance-related topics: probation reviews, performance improvement plans, feedback processes, and promotion/role change discussions.
- - Ensure that all HR processes for the Support team are aligned with company policies, local labour regulations, and responsible workplace practices.
- - Maintain clear and accurate HR records for all Support employees in HR systems and internal documentation.
- - Pr

📌 HR Specialist Bogotá
🏢 G&D consulting group
📍 Bogotá