Job Summary:
Responsibilities:
Service Delivery Management
- Manage the day-to-day operations of the accounts receivable department, including invoice generation, posting of payments, and collections activities.
- Ensure timely and accurate billing and invoicing, reviewing invoices for accuracy, completeness, and compliance with company policies and client requirements.
- Monitor accounts receivable aging and take necessary actions to minimize overdue payments, including initiating collection efforts and coordinating with relevant stakeholders.
- Review and reconcile accounts receivable sub-ledger to general ledger, investigating and resolving any discrepancies or issues.
- Support team leads by acting as a backup.
- Ensure scope of services assigned to the account are completed in a timely, accurate, and within productivity standards
- Support internal and external audits, providing necessary documentation, addressing audit inquiries, and ensuring compliance with audit requirements.
- Collaborate with cross-functional client teams, such as sales, operations, and finance,



to resolve billing or payment issues, and provide excellent customer service to clients.
- Team Leadership
- Supervise and lead the accounts receivable team, providing guidance, training, and performance feedback to ensure efficient and accurate processing of transactions and promoting their professional development and adherence to best practices.
- Oversee the day-to-day operations of the accounts receivable department, including task assignment, workload management, and prioritization.
- Maintain attrition levels on target for accounts in scope.
- Oversee customer communications and ensure proper distribution to the staff.
- Participate in the recruitment and onboarding of new team members, fostering a positive and productive work environment.
- Operational Management
- Supervises and approves accounts receivable activities, including preparation of reports and statistical data detailing operati

📌 Accounts Receivable Supervisor (Bogotá)
🏢 Auxis
📍 Bogotá