The Assistant Operations Manager supports the day-to-day operations of the business by coordinating service delivery, managing field teams, ensuring quality standards are met, and assisting with client and vendor communications. This role serves as a key link between internal teams, contractors, property managers, and clients to ensure services are completed efficiently and to the highest standards.

Key Responsibilities
- Assist in managing daily operations and service scheduling.
- Coordinate cleaning, maintenance/punch, inspections, painting, and any other offered services.
- Monitor work orders and ensure timely completion of assigned tasks.
- Conduct quality assurance reviews and follow up on service deficiencies.
- Communicate with clients, property managers, vendors, and internal teams regarding service requests and project updates.
- Review operational reports and identify opportunities for process improvement.
- Assist with estimating, quoting, budgeting, and job costing as required.
- Support the resolution of customer concerns and service-related issues.




- Support the onboarding and training of field staff and contractors.
- Track operational metrics and maintain accurate records and maintenance logs.
- Identify maintenance issues, prioritize repair requests, and follow up with contractors to ensure timely resolution.
- Ensure compliance with company policies, health and safety regulations, and service standards.
- Support asset management, inventory control, and procurement of maintenance supplies and equipment.

Qualifications
- 2+ years of experience in operations, property services, facilities management, hospitality, or a related field.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills in English.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience coordinating teams, contractors, or service providers.
- Proficiency with Google Workspace/Microsoft Office and cloud-bas

📌 Assistant Operations Contractor (Colombia)
🏢 iRestify
📍 Colombia