Location: Remote (LATAM) - Supporting North Miami, FL Operations

Schedule: Full-Time | US Eastern Standard Time (EST)

Language Requirement:Fluent English & Spanish (B2/C1)

Job Summary

We are seeking a highly responsible, detail-oriented, and trustworthy Bilingual Executive Virtual Assistant to support our executive team and clinical operations in North Miami, Florida.

In this role, you will be the core administrative support for a specialized pediatric clinic/PPEC, handling high-level executive task management, sensitive medical records, patient data tracking, and multidisciplinary coordination (OT, PT, SLP, Nursing). Because you will be working directly with confidential health records and pediatric patients' families, strict compliance with medical privacy regulations (HIPAA), high precision, and exceptional empathy are essential.

Key Responsibilities
- Medical Records & Sensitive Data Management:
- Organize, review, and maintain electronic medical records (EMR/EHR), physician orders, therapy plan of care (POC), and re-evaluations.




- Ensure strict compliance with HIPAA guidelines regarding patient confidentiality and safe data handling.
- Track provider credentials, rendering numbers, Medicaid licensing documents, and insurance authorizations.
- Executive Support & Workflow Coordination:
- Manage executive calendars, schedule clinical staff interviews, and coordinate interdepartmental meetings.
- Track pending clinical documentation (e.g., missing therapy evaluations or unsigned doctor orders) to ensure uninterrupted billing processes.
- Patient & Family Communication (North Miami Area):
- Serve as a primary remote liaison for parents and caregivers in English and Spanish, providing guidance on scheduling, intake processes, and general clinic information.
- Handle sensitive parent inquiries with warmth, empathy, and professionalism.
- Clinical Staff & Administrative Support:
- Assist in onboarding new clinical staff (therapists, nurses, assistants) and track

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