PetDesk is seeking a contractor to join the Phones Support team, handling complex VoIP, SIP, and PBX issues for multi-site clients. The role focuses on advanced troubleshooting, reducing escalations, and improving first-contact resolution.
You will handle tickets daily, support remote diagnostics, and document solutions for scalability. The position is 100% remote, based in Latin America with availability aligned to North American business hours.
📌 Remote VoIP (Metropolitana)
🏢 PetDesk
📍 Metropolitana
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