Mercor is hiring for its Talent Success team to ensure a delightful end-to-end experience for users applying to jobs, interviewing with AI, and getting paid. The role focuses on triaging talent-reported issues, reproducing bugs, and guiding users with precise, friendly support across a modern SaaS stack.
This remote position requires substantial overlap with Pacific Time, six days a week, and a proactive, energetic communicator who can work with engineering and product teams to diagnose problems