Credit Risk & Collection Management Manager
Location: Bogotá
About the job
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.
Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services.
With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process:
Customer Master Data, Pricing & Commercial conditions
Order Management
Credit Management
Collections & Account Receivables management
Cash Application
Claims & Disputes Management
AR Monthly closing and Reporting
The purpose of this role is to:
Deliver credit risk management services to SBS
Assess new customer credit risk
Assess customer portfolio risk
Implement ad-hoc review of customer credit data
Check credit availability and manage blocked sales orders
Contribute to periodic reviews and updates to credit policy and guidelines and credit management operational framework
Address operational issues and follow through to resolution in an effective and timely manner
Deliver collections management services to SBS
Review AR ageing reports, perform collection & dunning, escalate & follow-up actions
Define and review customer collection strategies
Address operational issues and follow through to resolution in an effective and timely manner
Monitor operational KPIs and compliance with Sanofi policies and guidelines
Contribute to Credit Committee and/or Ci2C Governance
Supervise the team of collections & receivables management analysts
Drive continuous improvement
For these 2 legs of activities, Credit Risk & Collections Management services to SBS:
Monitor operational KPIs and c