_About the job_
- Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services Centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services._
- With respect to integrated Order-to-Cash (iO2C) the Business Services Centre will be covering the following areas of the process:_
- _ Customer Master Data, Pricing & Commercial conditions_
- _ Order Management_
- _ Credit Management_
- _ Collections & Account Receivables management_
- _ Cash Application_
- _ Claims & Disputes Management_
- _ AR Monthly closing and Reporting_
_ The purpose of this role is to_
- Manage incoming payments
- Perform clearing of AR, analyse discrepancies, execute securitization program and factoring
- Review AR ageing reports, perform collection & dunning, escalate & follow-up actions
- Address operational issues and follow through to resolution in an effective and timely manner
- Deliver operational KPIs and comply with Sanofi policies and guidelines
- Participate in continuous improvement initiatives
The Analyst, Collections Management reports to Collections Management Coordinator and may be assigned a specific sub-process or geography. He / She works closely with Customer Service, Finance, Treasury, Account to Report, Trade or General Business Unit and Ci2C front line teams in countries / regions.
_ Main responsibilities:_
Operation
- Deliver collections management services to SBS North America for Sanofi entities within SBS perimeter as per their respective Service Level Agreements
- Review AR ageing reports
- Perform collection & dunning
- Determine appropriate escalations & follow-up actions as per defined process
- Dispute & Claim Management - qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
- Contribute to business and customer collection strategy review
📌 Credit and Collection Management (Bogotá)
🏢 Sanofi
📍 Bogotá
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