Job Summary
The
End-Point Lead/Architect
owns the strategy, architecture, and team leadership for endpoint management across the Mosaic Infrastructure Managed Services engagement, supporting roughly 11,000+ endpoints across the United States, Canada, Brazil, Peru, and Paraguay. This role combines deep technical expertise in Microsoft SCCM (Configuration Manager/MECM) and Microsoft Intune with people leadership of the End-Point Engineer Sr./Jr. team, and is a key driver of the account's ongoing migration from traditional, on-premises endpoint management toward modern, cloud-first management.
Responsibilities
- Own the end-to-end architecture and roadmap for endpoint management across SCCM (Configuration Manager/MECM) and Microsoft Intune, including the co-management strategy between the two platforms.
- Lead the End-Point Engineer Sr./Jr. team, assigning work, setting technical direction, and reviewing complex endpoint engineering deliverables.
- Design and govern device configuration profiles, compliance policies, and security baselines in Intune,
aligned to client security requirements.
- Drive the migration of managed endpoints from traditional SCCM-based management to modern, cloud-first Intune management, including Windows Autopilot deployment strategy.
- Own OS deployment (OSD), imaging, application packaging, and patch management standards across the managed endpoint estate.
- Serve as the primary escalation point and subject matter expert for complex endpoint issues that exceed Tier 2/3 support.
- Partner with the Security and NOC teams to ensure endpoint compliance policies, patching cadence, and vulnerability remediation are met.
- Coordinate mobile device management (MDM) and mobile application management (MAM) policy design, in line with the client's defined mobile device scope and exclusions.
- Maintain accurate documentation of the endpoint architecture, standards, and configuration baselines.
- Support hardware refresh and large-scale endpoint transit
📌 End-Point Lead (Bogotá)
🏢 Auxis
📍 Bogotá