We’re hiring a high-performing Customer Success Manager to manage relationships with our U.S.-based clients.
This is not a customer support role. You’ll be responsible for owning client relationships, driving results, solving problems, and helping ensure clients stay and grow with us.
What you’ll own:
* Client onboarding
* Weekly client calls
* Client communication and follow-up
* Tracking performance and deliverables
* Identifying and solving problems before they become bigger issues
* Client retention and satisfaction
* Coordinating with our internal recruiting team
We’re looking for someone who:
* Speaks fluent, professional English
* Is confident leading calls with U.S. business owners
* Has experience in Customer Success, Account Management, Recruiting,
Sales, or another client-facing role
* Is extremely organized and reliable
* Communicates proactively
* Can handle difficult conversations without avoiding them
* Takes ownership instead of waiting to be told what to do
Compensation: $1,500–$2,000 USD/month based on experience and performance
Location: Remote — Colombia
Schedule: U.S. business hours
If you’re ambitious, highly accountable, and want to take ownership of client relationships inside a growing company, apply.