Careers that change lives start here. Medtronic is a integral leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
As an Associate Business Process Improvement Analyst, you will partner with cross-functional teams—including Customer Care, Contracts, Sales, Marketing, Sourcing, and Enterprise Account Directors—to identify process improvement opportunities, perform data quality initiatives, and support customer-facing business operations. This role combines analytical problem-solving, stakeholder collaboration, and continuous improvement to drive operational excellence for strategic enterprise accounts. This will be a remote role for candidates located in Colombia
Responsibilities may include the following and other duties may be assigned:
· Collaborating with team-members and internal stakeholders to set-up and maintain customer data in a timely and accurate manner
· Focusing on the accuracy of high-impact business programs
· Ability to problem solve while maintaining a positive demeanor
· Conducting in-depth research to root cause and drive resolution
· Identifying basic opportunities to improve business to business processes to serve internal and external customers better
· Organizes, leads and facilitates cross-functional project teams
· Communicates with internal and external customers and vendors to provide world class customer service and quality assurance support
· Providing a high level of professional support and partnership with key stakeholders
· Proactively identifying root cause, trends, issues, barriers and knowledge gaps in an effort to facilitate ease of working with Medtronic
📌 Associate Business Process Improvement Analyst (Bogotá)
🏢 Medtronic
📍 Bogotá
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