Stay Blessed Insurance is a fast-growing U.S. insurance agency, and we're hiring a bilingual (English/Spanish) Sales & Customer Service Representative to join our team remotely. You'll work directly with our Guests in both English and Spanish — this is a real career with a U.S. company, not a scripted call-center job. We run on modern tools and use AI every day, so we want someone sharp, tech-savvy, and genuinely comfortable with technology.
What you'll do
Support our Guests with quotes, policies, billing, and renewals
Deliver excellent customer service that makes Guests want to stay with us
Make outbound and cold calls to bring in new business
Work across our internal systems and carrier tools (full training provided)
What we're looking for
Fully bilingual — English and Spanish. You'll serve our Guests in both languages every day (high-level English, C1 preferred)
Real experience in both sales and customer service, ideally supporting U.S.
Guests
Confident and persuasive on the phone, including cold calls
Reliable, responsible, and responsive during working hours — you show up and follow through
Very tech-savvy and comfortable using AI tools — we use them daily for everything
Coachable, detail-oriented, and able to work independently
What you need to work remotely
Excellent, high-speed internet — non-negotiable, and we test it
3 monitors, a professional headset, and a quiet, distraction-free workspace
A reliable, up-to-date computer that can run several programs and three monitors smoothly
Schedule
Wednesday: 8:00 AM – 6:00 PM EST
Thursday: 12:00 PM – 10:00 PM EST
A third day (Sunday) will be added as we grow — room to increase your hours and earnings over time.
Pay: $350/month USD, paid in USD
Bonuses: This role also earns performance bonuses for positive Guest reviews — great service is directly rewarded.