Bilingual Dental Medical Receptionist ( English and Spanish Speaking)

Job Overview

We are looking for a reliable and patient-focused Bilingual Medical Receptionist with dental practice experience to join a remote healthcare team. The idóneo candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks.

Key Responsibilities

- Manage incoming calls, emails, and patient inquiries.
- Schedule, reschedule, and confirm dental appointments.
- Handle patient check-in and check-out.
- Verify patient information and dental insurance eligibility.
- Assist with insurance benefits, copays, deductibles, and patient balances.
- Process payments and follow up on outstanding balances.
- Coordinate appointment reminders and patient follow-ups.
- Maintain accurate patient records and documentation.
- Communicate with patients, dentists, hygienists, and other dental staff.
- Maintain patient confidentiality and comply with HIPAA requirements.




- Support general administrative and front-desk operations.

Qualifications & Requirements

- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
- Strong knowledge of dental office workflows, scheduling, and terminology.
- Experience with dental insurance verification.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and dental practice management systems.
- Ability to work independently in a fully remote environment.
- HIPAA knowledge or certification is a plus.
- Fluent in both English and Spanish

Preferred Experience

- Experience with dental insurance verification and claims-related processes.
- Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms.
- Previous experience working remotely in a dental setting (Must Have)

📌 Bilingual Dental Medical Receptionist (English and Spanish Speaking) (Colombia)
🏢 SnappyCX
📍 Colombia