It's a new day with a new opportunity at 8am
About the role:
We're looking for a detail-oriented Billing Specialist to own the end-to-end billing process on our Revenue team. Reporting to the Revenue Manager, you'll keep invoicing accurate, payments collected, and accounts reconciled, with Stripe at the center of your day. You'll manage recurring billing, refunds, disputes, and payment gateway operations, and help automate the process as you go.
About us:
At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.
Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger,
more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well
What you'll do:
- Own the end-to-end billing process, auditing invoicing and credit memo runs for accuracy.
- Manage subscription billing in Stripe, including recurring payments, plans, discounts, and tax configurations.
- Reconcile transactions and payment records, and resolve billing discrepancies.
- Handle Stripe issues like chargebacks, refunds, and failed payments, and partner with Engineering or Product on integrations.
- Own AR tasks like keeping the aging report clean and applying credit memos accurately.
- Update customer accounts for plan changes and keep cus
📌 Billing Specialist (Bogotá)
🏢 8am
📍 Bogotá