Job Description:

Administers and supports the enterprise network systems. Responsibilities include network design, technology evaluations, network architecture, topology development, maintain network, and system specifications. Other responsibilities include network monitoring, performance analysis, customer support, and fault / problem management.

Main Responsibilities:
- Configure, implement, and maintain network infrastructure including Cisco Routers, Switches, VPNs, Meraki Wireless, Velocloud SD-WAN, and Cisco ISE.
- Monitor and troubleshoot network performance using tools such as WhatsUp, MRTG, Nectus, ThousandEyes, and DNA Center.
- Manage internet connectivity, remote access solutions, and network device inventory.
- Support network change management processes and ensure compliance with established procedures.
- Respond to incidents, troubleshoot network issues, and meet agreed service levels and operational targets.
- Collaborate with network engineers, technical teams, business stakeholders, and end users to support network requirements and improvements.




- Maintain network documentation, configurations, and operational standards.
- Participate in on-call rotations and provide after-hours support when required.

Key Requirements:
- 2+ years of experience in network administration, support, or infrastructure operations.
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience preferred.
- Proficiency in English is a must (B2 level and above)
- CCNA certification preferred.
- Hands-on experience with Cisco networking technologies (Routers, Switches, VPNs, IOS).
- Knowledge of TCP/IP, DHCP, routing protocols, IP routing concepts, and network troubleshooting methodologies.
- Experience with network monitoring and management tools.
- Basic administration experience with Windows, Linux, and Unix operating systems.
- Understanding of VoIP technologies and network performance analysis.

📌 Network Administrator (Bogotá)
🏢 EXL
📍 Bogotá