Job SummaryThe Project Manager within IT Operations is responsible for delivering technology initiatives through the standardized PMO service catalog, ensuring disciplined demand execution, project delivery, financial oversight, risk management, and governance. The role supports enterprise platforms and partners with Product, Architecture, Platform Owners, ITSM, and business stakeholders to drive predictable delivery outcomes aligned to portfolio priorities.ResponsibilitiesPlatform Scope: Salesforce, Dynamics, or equivalent CRM platformsAdditional FocusDeliver customer‑facing initiatives aligned to product roadmapsCoordinate with Product Owners, UX, and integration teamsSupport Agile and hybrid delivery modelsManage release cadence and adoption‑related initiativesDemand Intake & InitiationExecute approved demand following PMO intake, prioritization, and funding workflowsValidate scope, objectives, dependencies, delivery model, and success criteriaEnsure alignment to platform roadmaps and portfolio prioritiesProject & Delivery ManagementOwn end‑to‑end project delivery across planning, execution, monitoring, and closureDevelop and maintain integrated project plans, milestones, and dependency trackingCoordinate cross‑functional delivery teams, including GDC resources and vendorsFinancial & Resource ManagementManage budgets, forecasts, burn rates, and delivery varianceCoordinate resource plans within established capacity and demand constraintsSupport capitalization, forecasting,



and financial governance processesRisk, Issue & Dependency ManagementProactively identify and manage risks, issues, and cross‑initiative dependenciesDrive mitigation plans and elevate decision points as requiredMaintain transparent RAID reporting aligned to PMO standardsGovernance, Reporting & ControlsProduce standardized PMO reporting (status, milestones, financials, KPIs)Support stage gates, portfolio reviews, and governance forumsEnsure adherence to PMO delivery standards and auditability requirementsChange & Operational ReadinessCoordinate with Change Enablement and Release ManagementEnsure testing, cutover, communications, and readiness activities are planned and executedSupport post‑deployment stabilization and transition to operationsSkills and ExperienceSkillsStrong enterprise project management and PMO delivery expertiseProven experience managing scope, schedule, budget, and riskFamiliarity with PMO and ITSM tooling (ServiceNow PPM, Jira, Azure DevOps, or similar)Experience working with vendors and distributed / GDC delivery teamsStrong stakeholder communication and executive‑level reporting skills.Education / Professional Experience/ QualificationsBachelor’s degree in Technology, Business, or related discipline (or equivalent experience)5–8 years of project management experience in an enterprise IT environmentExperience operating within formal PMO governance and delivery models#J-18808-Ljbffr

📌 Project Manager – Crm Platforms (Cundinamarca)
🏢 Auxis
📍 Cundinamarca