TaskUs, Inc. is seeking a Team Leader in Medellín, Colombia to mentor and guide a BPO/call center team. You will implement escalation channels, drive problem-solving, and help the department develop scalable solutions. You will set goals and work with direct reports on strategies, progress, and results.
The role requires at least 1 year of people management experience in the BPO or call center industry, with proficiency in Portuguese and English (B2 level).
📌 Trilingual Team Lead — BPO CX Coach (Medellín)
🏢 TaskUs
📍 Medellín
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