Miami Vacation Rentals (MVR) seeks a remote Guest Experience Representative based in Bogotá to ensure every stay is smooth, memorable, and exceeds expectations. You will manage guest communications across major OTAs like Airbnb, Booking.com, Expedia, and VRBO, using these platforms daily to handle inquiries, reservations, and issue resolution.
In this role, you will collaborate with the Miami-based teams, maintain expert knowledge of properties and policies, and work to uphold a 5-star guest