BairesDev is seeking a Technical Support Engineer to diagnose and fix GenAI-powered chatbot and search issues. You will manage Zendesk configurations and Jira workflows, ensuring clean ticket handling while supporting live chat operations. You will collaborate with TPMs, BAs, Scrum Masters, and engineers to resolve escalations.
This remote role offers flexible hours, competitive USD compensation, and the chance to work with a general Top 1% talent pool across multiple time zones.
📌 GenAI Technical Support Engineer (Antioquia)
🏢 BairesDev
📍 Antioquia
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