BairesDev in Bogotá invites experienced technical support professionals to join our remote GenAI-focused team. You will triage issues in AI-powered chat and search tools, configure Zendesk, and coordinate with TPMs, BAs, Scrum Masters, and engineers to resolve issues efficiently.
Ideal candidates have 4+ years in tech support, strong English, Zendesk and Jira skills, and a passion for AI-driven products. Remote-friendly, USD or local pay, and versátil schedules offered.
📌 GenAI Technical Support Specialist (Bogotá)
🏢 BairesDev
📍 Bogotá
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