Contract Type:

Brick and Mortar

Location:

Bogotá - Bogota

Date Published:

08-22-2026

Job ID:

REF46202O
Company Description:

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they're our core expertise.

We work with general iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.

We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve.



With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.

Sutherland

Digital Outcomes.
Job Description:

Job Summary

The Team Lead is responsible for leading frontline teams to achieve operational targets, deliver exceptional customer experiences, and foster employee development. This role serves as a critical link between frontline operations and management, ensuring alignment with Lenovo's customer-first philosophy, business objectives, quality standards, and productivity goals.

The Team Lead provides day-to-day leadership, coaching, and performance management while supporting operational excellence, workforce planning, employee engagement, and continuous improvement initiatives.

Key Responsibilities

Leadership & Team Management
- Lead, motivate, and develop frontline employees to achieve operational and customer service objectives.
- Serve as the primary point of

📌 Team Leader (Bogotá)
🏢 Sutherland
📍 Bogotá