Bilingual Service to Sales Representative – Spanish-English
Be the spark that brightens days and ignites your career with TTEC's award‐winning employment experience.
As you work in Bogotá, Colombia, you'll be part of bringing humanity to business.
What You'll Be Doing
Are you results focused and love to help others?
Do you have a passion to maximize sales opportunities?
In this role, you'll work effectively to service and upsell client products to existing customers.
Focused on educating the customer on their current product(s), you'll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day
Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
Effectively handle calls from existing customers while identifying and handling all sales opportunities from start to close
What You Bring to the Role
Sales aptitude and active listening skills to target the needs of existing customers, with the motivation and determination to capture sales cues and upsell products and services that meet those needs
At least 6 months of call center and/or customer service experience
Advanced English and Spanish, both written and spoken




Live in Bogotá or the immediate surroundings
Open availability to work any shift, including evenings and weekends
Ability to navigate through several web applications simultaneously (multitask)
Competency using Microsoft Windows
What You Can Expect
Supportive career and professional development program
An inclusive culture and community‐minded organization where giving back is encouraged
A general team of curious lifelong learners guided by our company values
Base wage of 3,200,000 COP + 462,500 COP meal allowance + 1,000,000 COP hiring bonus, plus benefits that may pleasantly surprise you
Up to three days off, including Sundays
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful.
From your first day in training, through individualized webcam‐enabled coaching, into thousands of free courses to support your career growth wherever that may take you.
Your caring and supportive nature will shine through as you help customers.
You'll report to the Team Lead and contribute to the overall success of the team.
Equal Opportunity Employer
TTEC is proud to be an equal‐opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Primary Location: Colombia – Distrito Capital de Bogotá (Bogotá)
Job: Customer Care Representative
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📌 Bilingual Service To Sales Representative – Spanish-English (Bogotá)
🏢 TTEC
📍 Bogotá