Unisys is seeking a junior Service Desk professional in Colombia to provide first-line user support, guide users through recovery steps, and troubleshoot hardware and software issues.
You will manage tickets, coordinate software installations, and ensure requests and incidents align with SLAs.
The role emphasizes learning and following security and connectivity policies while contributing to knowledge base improvements.
US-based processes may apply from time to time.
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📌 Especialista De Soporte De Mesa De Ayuda (Antioquia)
🏢 Unisys
📍 Antioquia
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