Iron Mountain is seeking a transformative General Customer Service Department Director, fully bilingual in English and Spanish, based in Colombia or Mexico, to lead the North America and EMEA regions. You will guide the evolution of our global customer interface and ensure world-class support for IT Asset Disposition clients from first contact to resolution.
You will champion process improvements, optimize the technology stack, and empower a geographically dispersed team to deliver superior
📌 Global CS Director — Bilingual Leader (Colombia)
🏢 Ironmountain
📍 Colombia
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