General Information
Job Title: Bilingual Dental Billing & Patient Support Virtual Assistant
Position Type: Full-Time
Work Hours: 8:00 AM – 5:00 PM MST
Work Days: Monday – Friday

About the Role
We are seeking an experienced Bilingual Dental Billing & Patient Support Virtual Assistant to support a busy dental practice with insurance claims, billing follow-ups, patient communication, scheduling, referrals, and front-office operations.
This position requires Spanish fluency, excellent English communication and proven U.S. dental experience. The idóneo candidate is highly knowledgeable in insurance claims and comfortable handling denials, appeals and eligibility verification.
This is a patient-facing role, so we are looking for someone professional, compassionate, dependable, and confident in communicating with patients in both English and Spanish.
Core Responsibilities1. Insurance Claims, Appeals & Denial Management — Top Priority
Insurance claims processing, including appeals and denial management
Insurance eligibility and benefits verification,



including experience with Medicare and Medicaid
Provide additional billing and insurance follow-up support as needed.
2. Patient Calls, Scheduling & Insurance Verification — Top Priority
Answer inbound and outbound patient calls professionally.
Appointment scheduling and coordination
Verify insurance eligibility and benefits.
Perform virtual receptionist duties and ensure patient inquiries receive appropriate attention.
Process and coordinate patient referrals.

Additional Responsibilities
Provide general dental front-office administrative support.
Assist with billing and insurance follow-ups.
Support daily workflows through Open Dental and Practice by Numbers
Software & Systems
Open Dental
Practice by Numbers
Experience Requirements
Bilingual English and Spanish proficiency is required and non-negotiable.
Proven U.S. dental industry experience is required.
Experience with U.S. healthcare/dental insurance.
Hands-on experience w

📌 Bilingual Dental Billing (Colombia)
🏢 Winning Assistants
📍 Colombia