About the role

Serving as the technical core and strategic engine of Dialectica’s commercial operation, the Head of Revenue Operations will be deeply hands-on in auditing, designing, and scaling our enterprise HubSpot architecture while leading cross-functional GTM alignment. You will directly own native workflow automation, property architecture, complex Datasets for reporting, permissions, and N8N-driven integrations, acting as the ultimate system architect who can read JSON payloads, review API calls, and bridge the CRM with external data layers like Maven and Finance. Beyond technical execution—from building multi-tier commission models, pipeline velocity analytics, and systematic data quality frameworks to SOP design and change management—you will serve as a empathetic strategic leader who prioritizes ruthlessly, translates system architecture into clear revenue impact for executive leadership and actively coaches in-house RevOps talent while navigating complex architectural gaps with pragmatism and systems thinking.

Responsibilities

Core Technical & Architecture Ownership

Architect & Maintain HubSpot Enterprise: Own the complete HubSpot data model, custom property design, complex workflow automations, role-based governance, and custom reporting using Datasets as a scaling layer.

Manage Integrations & API Layer: Design and review multi-step N8N automations, webhooks, and REST API calls to ensure seamless bidirectional syncs between HubSpot, Slack, and external financial systems (e.g., Maven).

Data, Revenue & Funnel Operations

Model Revenue & Commissions: Design, maintain, and audit complex multi-tier commission structures (IC, BDR, Manager) and reconcile CRM data against Finance to close operational gaps (e.g., PAYG vs. Package models).

Drive Funnel Analytics & Forecasting: Build pipeline coverage models,



conversion-rate-by-stage analyses, and velocity tracking to deliver actionable revenue intelligence to executive leadership.

Enforce Data Quality & Governance: Establish systematic preventive, detective, and corrective data quality frameworks, audit logs, and SOP systems to protect CRM integrity.

Strategy, Influence & Leadership

Translate Technical Architecture to Business Impact: Communicate complex workflows, data frameworks, and automation models to C-level stakeholders in terms of revenue growth, risk mitigation, and operational efficiency.

Lead GTM Adoption & Change Management: Drive pipeline hygiene, process adherence, and CRM changes across Sales and GTM teams through persuasion, clear value, and structured enablement without relying on direct authority.

Prioritize & Coach: Execute work prioritized by high impact and implementation speed while actively mentoring and developing in-house RevOps talent.

Requirements

Advanced HubSpot Enterprise build skills, fluent in REST APIs, JSON, and N8N automations.

Proven ability to build multi-tier commission models, pipeline analytics, and CRM-to-Finance reconciliations.

Demonstrated experience creating automated data quality controls, clear SOPs, and system safeguards.

Skilled at framing complex technical architectures into clear revenue impact for C-level leaders.

Experience leading teams, coaching junior talent, and driving GTM adoption.





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About Dialectica

Dialectica is an information services company that helps businesses access the knowledge they need to make informed decisions. Founded in 2015, the company has quickly grown to become a top 5 global leader and trusted partner for the world’s leading investment firms, consultancies, and fortune 500 corporations. With 6 integral offices in Europe, Asia, North and South America Dialectica serves over 1,000 clients across industries and geographies. The company specializes in delivering primary research services by connecting clients with industry experts and providing actionable insights. Through expert interviews, custom research, and market analysis, Dialectica empowers clients to evaluate opportunities, address challenges, and gain a competitive edge in their sectors. What sets Dialectica apart is its unwavering focus on quality, innovation, and exceptional client service. A team of over 1,500 professionals drives the company’s success, embracing a culture of excellence, collaboration, and continuous growth. Dialectica’s commitment to operational rigor and delivering consistent value has earned it recognition for 6 consecutive years as one of Europe’s fastest-growing companies by the Financial Times.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.

📌 Head of Revenue Operations (Bogotá)
🏢 Dialectica
📍 Bogotá