Descripción de la ofertaA convenirContrato a término indefinidoTiempo CompletoRemotoThe Account Manager will act as a key commercial and relationship-building point of contact for prospective and existing clients. This role is highly proactive, focused on driving registrations, nurturing customer relationships, increasing engagement, and ensuring long-term satisfaction. The position emphasizes ownership of accounts, follow-ups, and performance accountability.Key Responsibilities- Managing Inbound Communications: Proactively handle inbound calls, emails, and messages, identifying customer needs and converting inquiries into registrations.- Account Ownership & Client Engagement: Manage a portfolio of prospective and active customers, maintaining ongoing communication to build trust, loyalty, and retention.- Customer Onboarding & Growth: Register new customers, schedule trial classes, perform structured follow-ups, and guide clients through the decision-making process.- Issue Resolution & Relationship Management: Address concerns or complaints with a solution-oriented mindset, de-escalating situations while protecting the customer relationship and business objectives.- CRM & Data Management: Accurately maintain customer information, interaction notes, and pipeline status in CRM systems.- Process & Script Adherence:



Follow established communication frameworks while adapting conversations to maximize conversion and customer satisfaction.- Performance & Revenue Targets: Consistently achieve KPIs related to account conversion, registration goals, follow-up effectiveness, response times, and overall customer satisfaction.Desired experience in sales. Advanced English Proficiency Requiered. Regular Season:Monday to Thursday: 10:00 AM – 7:00 PM (1-hour lunch break)Friday: 10:00 AM – 6:00 PM (1-hour lunch break)Saturday: 9:30 AM – 2:30 PMCamp Days:Monday to Friday 8:30am to 5:30pm (1-hour lunch break)Saturday: 10:00am to to 2:00pmOR Sunday: 12:00pm to 4:00pmWhat do we offer:· Permanent employment contract through Michael Page Colombia.· Remote position based in Colombia.· Connectivity allowance of COP $300,000· Access to 70+ wellness benefits provided by Michael Page.RequerimientosEducación mínima: Universidad / Carrera técnica2 años de experienciaIdiomas: Inglés Palabras fundamental: cuentas, demostrador, feriante, viajante, agent, representative, agente, representante, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, casa, remoto, remote, teletrabajo, homeHace 12 horas (actualizada)AplicarAvísame con ofertas similaresDenunciar empleo

📌 Bilingual Account Representative / Manager - Remote (Bogotá)
🏢 Unidad Del Servicio De Empleo
📍 Bogotá