Ready to turn "Have you tried turning it off and on again?" into a career?
We're looking for a Junior IT Support Specialist who loves solving problems, keeping data clean, and helping people get back to work.
This is a remote, front-line IT role where you'll tackle everyday support requests, troubleshoot platform issues, and help keep systems and facility data accurate.
If you're organized, tech-curious, and comfortable juggling a few moving pieces, you'll fit right in.
About the Company: This is a full time role with a partner agency in the self-storage industry, specializing in technology-driven storage solutions.
The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options.
Location: LATAM - Fully Remote Your Mission: Day to Day Responsibilities Own routine IT support requests, from account setup and password resets to permissions and platform access.
Troubleshoot common account and system issues and escalate more complex problems when needed.
Perform recurring system and data audits to spot discrepancies and keep information accurate.
Partner with facility managers to track down missing information and resolve data issues.




Update systems and tracking documents with verified changes and audit findings.
Follow established IT processes, security policies, and documentation standards.
Your Toolbox: Skills to be Successful Experience in customer service, help desk, or IT support is a plus.
Comfortable learning new software and navigating multiple platforms.
Detail-oriented, reliable, and able to manage several tasks without losing track of the small stuff.
Clear and confident written and verbal communication skills.
Comfortable working with facility managers, vendors, and internal teams.
Basic Microsoft 365 skills are preferred.
A problem-solving mindset and willingness to ask, investigate, and learn.
Your Perks: What's in it for you Remote work with the flexibility of working from wherever you do your best work.
A hands-on opportunity to build practical IT support, troubleshooting, and systems experience.
Exposure to multiple platforms and real-world IT service operations.
A role where accuracy, initiative, and problem-solving make a visible difference.
A primarily Monday–Friday schedule, with occasional evenings or weekends as needed.
Paid Leave

📌 Junior It Support Specialist (Bogotá)
🏢 Adaptive Teams
📍 Bogotá