Bilingual Call Center Agent – Multiple Business Areas On-site | Querétaro (Arboledas)$14,000 MXN net + paid training Scalepex is hiring full-time, long-term Bilingual Call Center Agents to join our team in Querétaro.
This is a direct employment opportunity with Scalepex , offering stability, professional growth, and structured training.
We support U.S.-based clients across several business areas, including: Legal services (law firms & client support) Gas & Electricity services Medical diagnostic clinics (appointment scheduling) Sales Campaigns Based on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster.
What you'll do Handle inbound and/or outbound calls in a professional call center environment Provide customer service, scheduling,



or sales support depending on your assigned area Follow established scripts and quality standards Accurately document all interactions in internal systems Meet performance and productivity goals What we're looking for Advanced English Full-time availability, 100% on-site (Arboledas, Querétaro) Previous call center, customer service, or sales experience preferred Comfortable working with call volume and performance metrics What we offer $14,000 MXN NET 100% paid training Per la Stable, long-term employment as a Scalepex employee Opportunity to grow within different business areas Campaign assignment based on experience and operational needs.
Tipo de puesto: Jornada completa #J-*****-Ljbffr

📌 Bilingual Customer Service Representative - Call Center (Norte de Santander)
🏢 Scalepex
📍 Norte de Santander