On behalf of WorkforceTech Client #1, SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively.

In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

- Make outbound follow-up calls (15-minute sessions) to offer free training sesions.

- Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities

- Work closely with the Customer Success team for smooth handoffs and escalations

- Working hours: 9 AM – 6 PM Central Time (CST) — required

Requirements:

- Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)
- Strong willingness to work hard with a high volume of outbound calls daily
- Confident,



positive, and customer-oriented communication style
- Ability to explain things clearly to non-technical users
- Highly disciplined and organized
- All other skills (product knowledge, sales techniques, etc.) can be taught
- Working hours: 9 AM – 6 PM Central Time (CST) — required

About the company:

A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.

By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

📌 WorkforceTech Client #1 | Call Scheduler (Medellín)
🏢 SD Solutions
📍 Medellín