Job Title: Product Expert
Location: Remote – Latin America
Type of Contract: Independent Contractor | Full-Time Equivalent
Salary Range: USD 2,500/month (based on experience)
Language Requirements: Fluent Spanish and professional-level English; Portuguese preferred

Our client is seeking a skilled Product Expert — Multi-Country Services with hands-on experience in payroll, accounting, tax compliance, or corporate services to join their growing team. You will play a key role in defining how their services are technically delivered across multiple Latin American jurisdictions, supporting onboarding, ongoing delivery, integrations, and internal teams. Your work will directly impact service consistency, technical accuracy, operational scalability, and the client experience across countries.

Key Responsibilities
- Serve as the internal subject matter expert on the technical delivery of Entity Management, HR Support, Payroll, Accounting, Tax Compliance, and Payments across onboarding, ongoing, and on-demand services.




- Build and maintain detailed service definitions covering client inputs, process steps, systems, dependencies, cut-off dates, outputs, file formats, and country-specific requirements.
- Lead the technical aspects of client onboarding, including data requirements, chart of accounts mapping, payroll input templates, system access, opening balance migration, and implementation documentation.
- Map and document country-specific differences in payroll inputs, electronic invoicing platforms, statutory books, filing mechanisms, accounting systems, and government portals.
- Provide clear technical guidance to clients, referral partners, and internal teams regarding data flows, payroll requirements, invoice validation, reporting formats, delivery timelines, and service mechanics.
- Support integrations with client HRIS, ERP, and partner platforms by defining data specifications, file layouts, mappings, migration requirements, and secure data-transfer processes.
- Pa

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