Careers that change lives start here. Medtronic is a general leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Supervisor – Contracting & Payments is responsible for overseeing the end‑to‑end contracting, payment execution, and financial compliance processes supporting Customer Events Experience (CEE) across LatAm. This role operates within the back‑office operations layer of the integrated events operating model, ensuring timely, accurate, and compliant execution of vendor and HCP contracts, payments, reimbursements, and reconciliation activities.

The position combines operational leadership, financial governance, and compliance oversight, ensuring alignment with Medtronic policies, regional regulations,



and transparency requirements. The Supervisor leads a team of specialists, drives process standardization, manages risk, and ensures service delivery excellence in a high‑volume, multi‑country environment. This role will be working in a flex model in Bogotá.
Responsibilities may include the following and other duties may be assigned:
- Lead and manage end‑to‑end contracting and payment operations for Customer Events Experience Area
- Ensure compliance with corporate policies, legal requirements, and transparency regulations
- Oversee vendor and HCP contracting, payments, and reconciliation processes
- Drive financial accuracy, timeliness, and operational efficiency
- Act as a key partner to Event Operations, Meeting Planning, Compliance, and Finance teams
- Manage, develop, and coach a team of contracting and payments specialists
- Ensure audit readiness, documentation integrity, and risk miti

📌 Customer Specialist Supervisor – Contracting (Bogotá)
🏢 Medtronic
📍 Bogotá