We are looking for an experienced Manager - Finance & Accounting Operations to lead and oversee our Finance & Accounting processes in a fast-paced shared services environment. The adecuado candidate will have strong leadership skills, extensive F&A; knowledge, and the ability to drive operational excellence while maintaining high levels of client satisfaction and team performance.
Key Responsibilities
Lead overall Finance & Accounting operations and oversee day-to-day service delivery.
Manage and support General Accounting, Accounts Payable, and Accounts Receivable processes.
Build and maintain strong relationships with clients and key stakeholders.
Handle client communications and manage escalations effectively.
Develop, monitor, and report operational metrics on a weekly, monthly, and quarterly basis.
Drive continuous improvement and quality initiatives to achieve measurable business results.
Conduct quality audits and prepare periodic client reports.
Identify process inefficiencies and implement recommendations to improve controls and operational effectiveness.
Monitor team productivity, SLA compliance, and quality performance indicators.
Prepare management reports, dashboards, and operational reviews.
Provide coaching, mentoring, and ongoing performance feedback to team members.
Support employee development through training and process-related upskilling initiatives.
Required Skills
Strong knowledge of Finance & Accounting processes and systems.
Excellent understanding of General Accounting, Accounts Payable, and Accounts Receivable.
Strong analytical, reporting, and stakeholder management skills.
Proven ability to coach, mentor, and develop teams.
Excellent verbal and written communication skills.
High customer service