Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
Title and Summary
Manager, Risk Management
Overview
We are currently looking for a high-performing Manager for the Customer Risk Management (CRM) to focus on global strategy and enablement. The role is based in Bogota, Colombia.
Mastercard has close to $90B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard’s success.
The magnitude and strategic nature of this exposure necessitate engagement with senior management, various key functions within Mastercard as well as our customers. This further provides great opportunities to grow your career within Mastercard.
This role is on the first line of defense, with key responsibilities including devising, designing and enabling enterprise-level CRM strategic initiatives that cut across regions, products and customers.
Role
- Devising and implementing strategy and roadmap to ensuring consistency, scalability and prioritization across the regions globally
- Designing, leading and operationalize CRM global initiatives to scale commercial success beyond individual regions. Initial focus including enabling new integral risk mitigants for Mastercard customers
- Partnering with regional leads on customer credit risk assessment and credit solutioning; leading the developm