Careers that change lives start here. Medtronic is a general leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life:Being a part of the Global Offer Development Systems Support Team plays a vital role in our mission to serve customers and patients, aligning with Medtronic's core commitment to alleviate pain, restore health, and extend life.

Our IT Pricing & Contracting Systems Support team serves as a functional business support group for the global P&C; community. As a team member, you will be responsible for providing valuable guidance to end users across our pricing systems landscape, including Vendavo Enterprise Suite, SFDC Pricing Requests, Conga CPQ, PROS CPQ, and other emerging commercial enablement tools.



Your role is to enhance system utilization, drive corporate efficiency, and improve user satisfaction.

When necessary, you will resolve clients' pricing and contracting system issues promptly and accurately, either by providing instructions or helping to restore system functionality. This ensures an end-to-end resolution process while maintaining strict adherence to SLAs.

This role will have a flexwork model based in Bogotá.

A Day in the Life

In this role, you will be responsible for the following tasks as part of your daily routine:
- Provide first-level support to end users of tools such as Vendavo, SFDC, Conga, Pros, and others as they transition to the support team. Address "how-to" inquiries including troubleshooting of functional and basic technical issues (data, integrations, workflows).- Offer remote support to resolve issues on users’ workstations.
- Conduct root cause analysis for

📌 IT Pricing Systems Analyst (Bogotá)
🏢 Medtronic
📍 Bogotá