We are seeking a highly skilled English-speaking customer service and tech support professional to join our team and elevate our customer experience. This is a remote job, so you can work from home. As a customer support representative, you will focus on building and nurturing client relationships, resolving customer inquiries, and ensuring customer satisfaction.
ABOUT YOU:
- Exceptional English communication skills, particularly over the phone. At least a B2 Level of English, preferably C1.
- Open to feedback and committed to continuous improvement.
- Proactive problem-solver with a strong desire to assist customers.
- Highly dependable and dedicated to fulfilling customer needs.
- Maintains a positive and solution-oriented approach to challenges.
- If you are eager to grow your customer service skills and be part of a thriving business,
this is an adecuado opportunity
ABOUT THE POSITION:
- Handle pre purchase inquiry inbound phone calls.
- Handle post purchase inbound phone calls.
- Handle post purchase technical troubleshoot phone calls.
- Work 8 hours a day 5 days a week (Monday-Friday) May be needed on some Saturdays.
ABOUT THE COMPANY:
- E-Commerce startup based in Miami Beach
- We sell smart connected devices to retail clients and B2B
- We specialize in smart door locks
HOW TO APPLY:
- Include your resume as an attachment.
Congratulations you made it to the end, so what are you waiting for?
Work Location: Remote
📌 Phone Customer Service (Cali)
🏢 Connected Shop
📍 Cali
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