About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy
At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.
Responsibilities:
- Daily communication with drivers and customers
- Notifying appropriate parties of any issues
- Inputting updates into the system
- Answering incoming calls from clients
- Scheduling appointments
- Maintaining current knowledge of market trends in the transportation marketplace
- Other duties as required by business needs or as assigned
- Working conditions:
- Work schedule:_Friday-Monday, 9:00 AM EST-8:00 PM EST_
_Friday-Monday, 5:00 AM EST-4:00 PM EST_
- Competitive Salary in USD
- Remote mode of work:
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
- Upper-Intermediate (B2) English level is A MUST
- Ability to work in a high-stress/paced environment
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Experience in Customer Support will be appreciated
- PC proficient (Microsoft Office preferred)
- Excellent problem-solving abilities