About Pentice
Pentice is the operating system behind Cloud9 Windy City: 63 units across 13 Class-A residential buildings in Chicago, turning long-term luxury apartments into hotel-grade short stays and unlocking top-line revenue for the buildings' owners. We are building toward the autonomous operating system for luxury high-rises, and expanding city by city across the U.S.
How we work
A small, AI-native team that builds 4:1 leverage. You work alongside Claude every day; AI is a co-pilot, not a buzzword. The team is distributed — some in Chicago, most in Latin America. We move fast, decide fast, and cut politics. We don't hire to fill seats. We hire to pull levers that move numbers. Outcomes beat effort beats intentions.
How we pay
Every role we post carries its compensation in figures, in the currency you would be paid in. Base is one part. The rest is a quarterly bonus tied to the one number your seat owns. If you move the number you are paid for it, and if the number does not move the bonus does not pay. You get both halves before you apply.
We run on C.L.O.U.D.9,



our culture operating system
C · Customer Obsession. If they're not raving, we missed it.
L · Leadership Through Ownership. No passengers, only drivers.
O · Operational Excellence. How we do one thing is how we do everything.
U · Urgency With Intelligence. Act now, iterate later.
D · Do the Right Thing. Character over convenience.
9 · The 9x Mindset. 10% better is safe; 9x better is unforgettable.
Three of those decide who lasts here, so read them as warnings rather than slogans.
Leadership Through Ownership. You will be handed a number and very little scaffolding. Nobody will sequence your week for you. If you need a manager to tell you what matters this Tuesday, you will be unhappy here inside a month.
Urgency With Intelligence. We ship, measure, then fix. A good decision today beats a perfect one in three weeks. If you need complete information before you move, this pace will feel reckless to you.
Do

📌 Head of Guest Experience (Bogotá)
🏢 Pentice
📍 Bogotá