Marketing Operations Administrator
? Remote | Colombia | Contract Type: Indefinite
About the Role
The Marketing Operations Administrator is responsible for planning, budgeting, performance management, process optimization, data management, and overall organizational effectiveness within the marketing strategy and operations team. This position supports all facets of the marketing technology portfolio — including systems, software, services, and related contracted workforce — used across Hyland's marketing department.
Your Role Responsibilities? Here's What You'll Do.
- Drive efficiency across marketing technologies by contributing to the strategy and planning that supports the long-term marketing technology vision
- Provide day-to-day support to internal users on the use of marketing technologies, while maintaining regular communication with vendor representatives to address current and anticipated needs
- Conduct regular audits of data within assigned systems to uphold best practices and recommend process improvements
- Monitor systems and technologies to proactively identify issues and opportunities for improvement across architectures, implementations, licensing, and workflows
- Serve as the primary administrator for departmental licensing needs, including inventory management, license creation, and removal
- Stay current on marketing technology trends and act as a liaison for contracted employees operating within the marketing operations and strategy team
Role Essentials
You'll need these skills to hit the ground running:
- Bachelor's degree in Information Technology, Marketing, or a related field — or an equivalent combination of education and experience
- Demonstrated experience in system administration, system implementation, and project management
- Proven ability to work with system data, ensuring accuracy and adherence to best practices
- Strong oral and written communication skills with the ability to engage stakeholders at all levels with prof